Frequently Asked Questions
Everything you need to know about shopping with Copper Penny.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I determine my correct size?
Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.
Do you offer international shipping?
Yes, Copper Penny ships to select international locations. Shipping costs and delivery timelines vary by country and will be calculated during the checkout process.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within one hour of placement by contacting our customer service team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Afterpay.