Returns & Exchanges
At Copper Penny, we want you to love your curated fashion finds, but if a piece isn't quite right, we accept returns on unworn, tagged items within 14 days of delivery. Please note that all sale items and accessories are final sale to maintain the exclusivity of our collection.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a pre-paid shipping label.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 3 business days of generating the label.
Receive Your Refund
Once our boutique team inspects your return, a refund will be issued to your original payment method, typically appearing within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing